Customer Satisfaction Survey

Please answer based on the scale below.

1 - Not Satisfied2 - Satisfied3 - Average4 - Good5 - Excellent
Friendly
Polite
Customer-oriented services
Skillful and Efficient
Informative
Quick and Responsive
Punctual / On Time
Open to suggestions and criticisms
Follow up on applications/complaints
Swift action on applications/compaints
Equal and fair treatment
Able to control emotion
Office environment
Facilities
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